Reference

Fund Your ipayung Account, Your Way

Your ipayung account connects directly to the wallets and banking channels you already use — Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX are all in the cashier, ready the moment you log in.

Touch 'n Go eWalletBoostGrabPayDuitNow & FPXSecure account verification
ipayung Fund Your ipayung Account, Your Way
ipayung Deposit Into Your ipayung Account

Deposit Into Your ipayung Account

Open the cashier from any screen inside the lobby and you'll see every local payment option laid out by channel — wallet or bank. Pick Touch 'n Go eWallet, Boost or GrabPay and the app handshake happens inside your phone; pick FPX or Maybank2u and you stay in familiar online banking. Either way, the amount you enter is the amount that lands

in your balance. No hidden conversion, no manual step on our side — the payment rails handle it end to end. Players in Johor Bahru and George Town use the same cashier flow with no regional difference.

  • Log in and open the cashier — Tap the deposit button from any lobby screen. The cashier loads with all available local channels already listed — no hunting through menus.
  • Choose your payment channel — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The screen will show the exact transfer details or redirect you to your banking app.
  • Enter the amount and confirm — Key in how much you want to deposit in RM, then confirm with your wallet PIN or banking password. The request is sent immediately.
  • Balance updates in your account — Once the payment rail confirms, your ipayung balance reflects the deposit. Check the transaction history tab if you need a record.
ipayung Withdraw Your Winnings Back to Your Wallet

Withdraw Your Winnings Back to Your Wallet

Withdrawals work through the same local channels you deposited with — route funds back to Touch 'n Go eWallet, Boost, GrabPay or your FPX-linked bank account in ringgit. The cashier will ask you to confirm your payout destination and the amount; if your account verification is already complete, the request moves straight to processing. We do not add conversion steps or route

your funds through a third party. Withdrawal availability depends on local law and your account standing — check your account wallet tab for the current status of any pending request.

  • Open the withdrawal section — From your account dashboard, go to the cashier and select the withdrawal tab. Your verified payout methods will be shown automatically.
  • Pick your payout channel — Choose from Touch 'n Go eWallet, Boost, GrabPay or your linked FPX bank account. The channel must match a method you have used to deposit.
  • Enter the amount and submit — Type the RM amount you want to withdraw and hit confirm. A summary screen will show the destination account details before the request is finalised.
  • Track the status in your wallet tab — Your account wallet tab shows each withdrawal request and its current status. Contact live chat if a request stays pending longer than expected.
LOCAL PAYMENT METHODS

Payment Channels in the ipayung Cashier

Every channel listed here routes through local Malaysian payment infrastructure — no international card processors, no currency conversion from ringgit. Touch 'n Go eWallet and Boost handle wallet-to-account transfers directly from your phone; GrabPay works the same way if that is your everyday wallet. DuitNow and FPX cover real-time bank transfers from Maybank2u, CIMB Clicks and other major Malaysian banks. All channels are available where local law permits, and the cashier will show only the options active for your account.

Touch 'n Go eWallet Tap-to-transfer from your TNG eWallet balance — the same wallet you use for tolls and petrol, now linked to your ipayung account.
Boost Send directly from your Boost wallet. The transfer is confirmed inside the Boost app with your existing PIN — no extra registration needed.
GrabPay Use your GrabPay balance for deposits. The cashier redirects to your Grab app to authorise the amount before funds move.
DuitNow Instant bank-to-account transfers via DuitNow. Works across all major Malaysian banks that support the DuitNow network.
FPX / Maybank2u / CIMB Clicks Online banking transfers through FPX — select your bank, log in once, and the amount clears directly from your account.
ipayung Verify Your ipayung Account

Verify Your ipayung Account

Account verification keeps your balance protected and ensures withdrawals reach the right person. We ask for a copy of your Malaysian identity card or passport, and in some cases a screenshot of your registered e-wallet to confirm the account name matches. Documents are reviewed by our team — not passed to a third-party data broker. Once your account is verified, withdrawal requests

process without additional document checks each time. Submitting clear images of both sides of your IC speeds things up; blurry or cropped photos are the most common reason for a delay. Verification is a one-time step, not a recurring barrier.

  • Upload your identity document — Go to the verification section under account settings. Upload a clear photo of your Malaysian IC or passport — front and back, all four corners visible.
  • Confirm your wallet ownership — If prompted, submit a screenshot of your Touch 'n Go eWallet, Boost or GrabPay account screen showing your registered name and phone number.
  • Wait for team review — Our team checks that the name on your document matches your ipayung account. You will receive a notification once verification is approved.
  • Withdraw without extra checks — A verified account can submit withdrawal requests without repeating the document step. Keep your account details current if you change your registered number.

Frequently Asked Questions on ipayung Banking

These are the questions we hear most often about depositing, withdrawing and verifying your account on ipayung. If something is not covered here, our live chat team can pull up your transaction history and account status directly — no need to email and wait.

The cashier accepts Touch 'n Go eWallet, Boost and GrabPay for wallet deposits, plus DuitNow and FPX for direct bank transfers. All channels are listed when you open the deposit screen.

The minimum deposit is shown inside the cashier next to each payment channel. Amounts vary slightly between wallet and bank transfer options — check the screen before confirming.

Refresh your account wallet tab first. If the balance still has not updated after a few minutes, share your transaction reference with live chat and we will trace it directly.

The withdrawal screen shows the payout channels linked to your account. Pick Touch 'n Go eWallet, Boost, GrabPay or your FPX bank. The destination must match a channel you have deposited with before.

Yes — account verification is required before your first withdrawal. Upload your Malaysian IC or passport in the verification section, and our team will review it and confirm by notification.

We ask for a clear photo of your Malaysian identity card or passport, front and back. A matching e-wallet screenshot may also be requested to confirm your registered name and number.
Reference

ipayung Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.