Get into the Lobby — Fast and Simple
Creating your ipayung account takes a few steps, and once it is done, your Touch 'n Go eWallet, Boost, and GrabPay are already there waiting in the deposit screen.
Get Help at Any Stage of Registration
Registration questions come up — wrong OTP, a form field that won't accept your input, or a deposit that needs checking after your first login. We have three ways to reach the team, all accessible from the same support menu inside your account or on the main site navigation.
Live Chat
The live chat button sits in the support menu. Start a conversation directly from the registration page or inside your account if you need help post-login.
Email Support
For account verification documents or detailed queries, email support gives you a written trail. Find the address listed under the Contact section of the site.
Help Centre
The Help Centre covers common registration errors, OTP troubleshooting, and first-deposit steps — check it before reaching out to save time.
Fund Your Account with Malaysian Wallets
After registration, open the cashier screen and choose your preferred wallet. Touch 'n Go eWallet deposits follow the same tap-and-confirm flow you already use for daily spending — select the amount, scan or enter the account details shown, and confirm with your PIN. Boost works the same way from inside the Boost app. GrabPay routes through your existing GrabPay balance or linked card. DuitNow and FPX cover standard online banking if you prefer Maybank2u or CIMB Clicks. All methods are shown inside your account cashier once you are logged in.
How We Protect Your Account and Data
Your registration data and account activity are handled with standard security practices built into the platform. Here is what is in place from the moment you create your account through every session you run after that.
SSL Encryption
All data you submit during registration — name, mobile number, payment details — passes through SSL-encrypted connections. Nothing travels in plain text between your device and our servers.
Identity Verification
Before withdrawals are processed, we verify the account holder's identity. This step protects your account from unauthorised withdrawal requests made by anyone else.
Access Control
Each account is tied to a verified mobile number. OTP login steps mean your account cannot be accessed without the phone registered to it during setup.
Data Handling
Your personal information is held under our privacy policy and is not sold or shared with third parties outside operational necessity. Check the policy page for the full scope.
What to Expect When You Register
The registration form asks for your name, a valid mobile number, and a password you choose. After you submit, a one-time PIN arrives on your phone — enter it to confirm your number and activate the account. From that point, the full lobby opens: Live Blackjack tables streamed by Evolution, Pragmatic Play slots like Gates
of Olympus, crash games including Crash Game, and the sportsbook covering the English Premier League and Malaysia Super League. Your account wallet is where all deposits and withdrawals pass through, so keep your contact details accurate during setup. If anything looks off during the process, live chat is available from the support menu. Identity verification
may be required before your first withdrawal — this is standard practice and we'll prompt you at the right time rather than asking upfront
-
OTP Verification A one-time PIN sent to your mobile number confirms your account is yours. Enter it within the session window to activate access immediately.
-
Lobby Access on Activation Once your number is verified, the full lobby — slots, live casino, sportsbook — opens without any waiting period or additional approval step.
-
Secure Account Wallet All deposits and withdrawals move through your account wallet. Keeping your registered mobile number current makes every transaction traceable back to you.
-
Live Chat Support During Setup If you hit a snag at any registration step, the live chat button is in the support menu. Our team can walk you through the form or OTP flow.
Account
The registration form asks for your name, a valid mobile number, and a password you choose. After you submit, a one-time PIN arrives on your phone — enter it to confirm your number and activate the account. From that point, the full lobby opens: Live Blackjack tables streamed by Evolution, Pragmatic Play slots like Gates of Olympus, crash games including Crash Game, and the sportsbook covering the English Premier League and Malaysia Super League. Your account wallet is where all deposits and withdrawals pass through, so keep your contact details accurate during setup. If anything looks off during the process, live chat is available from the support menu.
Explore the LobbyYour details are encrypted for secure account access.
Common Questions About Signing Up
These are the questions we see most often from people going through the registration flow for the first time. If yours is not here, live chat or the Help Centre will have it covered.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.